Overview
Mention is a media monitoring and social listening platform that tracks brand, competitor, and keyword mentions across social media, news, blogs, and the web in real time. Its main purpose is to give marketing and PR teams visibility into online conversations and sentiment around their brand. Agencies, marketers, PR professionals, and mid-market companies use it to track reputation and competitive activity. Mention solves the problem of scattered online brand visibility by consolidating mentions into one dashboard with alerts and analytics.
Key Features
- ✓ Real-time mention tracking
- ✓ Boolean search alerts
- ✓ Sentiment analysis
- ✓ Competitor benchmarking
- ✓ Web and social monitoring
- ✓ Review site monitoring
- ✓ Historical data access
- ✓ Slack and Zapier integrations
- ✓ Customizable dashboards
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Ratings Across Platforms
Capterra
4.7/5
★★★★★
G2
4.3/5
★★★★★
Pros & Cons
👍 Pros
- Broad source coverage
- Intuitive dashboard
- Strong Boolean search tools
- Useful competitor insights
- Responsive customer support
👎 Cons
- No self-serve small-team plans
- Annual-only Company contract
- Higher cost than rivals
- Initial setup is complex
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